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Responding Effectively to Signs of Mental Distress




This course will help you respond to the possible signs of mental distress effectively, humanistically, compassionately and in a recovery focused way. The course begins by looking at the principles of mental distress that will help you respond in the most recovery orientated way and to help you make the most informed decisions. The course then enhances this learning by looking at possible signs of mental distress. Building on this knowledge, the second part of the course takes a practical approach on how to respond effectively towards someone showing signs of mental distress, including, referral, active listening, respectful ways of enquiry, responding positively to disclosure and how to bring closure and sign-post the person.

By the end of the course you will have developed some skills, knowledge and more confidence in recognising and responding to people who are experiencing mental distress in an effective, humanistic and compassionate way.


PART TWO is split into two lessons - 

Lesson 1 - At Referral

The first step of seeing someone, is at the point of referral.  The way someone is referred may colour how you see the person.  If also may colour how a person discloses information to you.  In this lesson, you will look at different types of referral and what needs to be thought about before seeing someone for the first time.

Lesson 2 - Responding to Mental Distress

In this lesson, you will look at how to respond to a person effectively, using 'Active Listening'; 'Respectful Ways of Enquiry'; 'Responding Positively to Disclosure'; 'Safe Closure and Sign-Posting to End of Disclosure'.

This course will take up to 13 hours to complete.

If you want to undertake the full course (TWO PARTS), you can find this within our course catalogue.  If you enrol to the full course, we will give you a 25% discount.  However, if you prefer you can just do PART TWO at the full price.


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